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LIVECHAT Contact Center is a customer service solution. With chat button placed on the website, visitors without installing any software receive simple & quick access to live chat with customer service representatives or sales support. Agent has got even more functionalities- personal and automated chat invitation, web traffic monitoring and visitor information page are just basic features to start with. Application includes search engine icons to make easy recognizing referring website, the possibility of setting up link shortcuts and canned answers and also allows to transfer the customer between different agents without losing chat history. LIVECHAT Contact Center allows multiple conversations with customers, partners and employees at the same time. Also, more advanced users will appreciate the feature of tracking chat conversion in Google Analytics, calendar with Google Calendar and MS Outlook synchronization and departaments and rights management. Shared chat history and the fact, that every agent's activity is later reflected in the statistics system, make LIVECHAT Contact Center useful tool in online sales and support. The application fills the gap between phone and email communication. Customers and web visitors receive free and instant access to the needed information, while the agents can provide support up to 5 times more effective than on the phone, capturing customers directly on the website and guiding them through the sales process. If needed, the application allows agent to take over customer’s desktop if he agrees to it. All the data transmission in Contact Center is processed with SSL encoded protocol, what guarantees top security level and safe communication channel in the company.
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Media Center for TomTom: http://www.mobilnova.com/MobilNova/en/download.php?file=1
This is the only application on the market for playback of video, audio and photo content that supports all TomTom integrated portable GPS navigation devices: GO, GO 300, GO 500, GO 700, ONE, ONE New Edition, One XL, G0 520, G0 720, G0 520T, G0 720T, GO 920, GO 530/730/930, Rider, Rider New Edition, GO 510, GO 710, GO 910, GO 630, GO 630T, GO 540, GO 740, GO 940 and TomTom accessories like Remote Control and Permanent Docking Kit.
TomTom movie Media Center software acts as a true entertainment center containing MP3 player, picture viewer with thumbnail preview, PDF reader , portable gaming console and a video player which allows playback of pre-converted video files.
The bundled conversion tool facilitates converting TomTom video content in various formats.
The conversion options include batch compression, video quality and size tuning, subtitles, cropping, test conversion, and default audio level boosting.
The compressed TomTom movie file can be played back from the flash memory card or from the built-in hard disk.
The conversion software runs under Windows OS (XP/2000/2003). The software converts TomTom video content (AVI, MPEG1, MPEG4, DivX, XVID, DVD) to MPEG4. The converted content is uploaded on TomTom movie devices via the USB connection or a SD card reader.
4 free games included, more than 20 other games available (Chinese Tower, Tetris, Doom, Hexen, etc.) via partner site www.navigadgets.com
The software adds value for TomTom users who are frequent travellers, parents, businessmen.
The TomTom movie creative uses are converting short (music) clips, video presentations, TV-shows, video tutorials to view them on the move. |